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Midwest Region ESRI ArcGIS Installation:

 Software and Configurations Covered:

  • These installation instructions are designed to provide first level technical support for Midwest Region parks that will be connecting to ESRI software license servers at the GIS Technical Support Center to enable their installations of ArcGIS 8.x products.
  • Note that concurrent use ArcView and ArcInfo 8.x require persistent Internet access to the  ESRI software license servers at the GIS TSC or a locally installed license server.
  • Users intending to install a local license server should obtain a hardware key (parallel port dongle) and a corresponding license file before installing the software.  The dongle/license file for your installation will be sent out after completing the ELA Software Request Form.

General Instructions:  System Preparation

  • ArcGIS products for PCs are only compatible with Windows NT/2000/XP.
  • See ESRI's ArcGIS Desktop System Requirements site for more compatibility information.
  • Backup data or entire system depending on IT staff policy.
  • Update computer to latest system BIOS release.
  • Update computer to latest device driver releases (particularly graphics drivers).
  • Bring systems up-to-date regarding Microsoft Windows Patches (run Windows Update).
  • Shut down all applications and in particular disable Symantec Anti-Virus before proceeding.
  • Verify that you have all the required install media.

General Instructions:  ArcGIS Desktop (Concurrent Use)

  • These instructions apply to both  ArcView 8.x and ArcInfo 8.x installations.
  • Log on using the administrator account or an account with full administrator privileges.
  • Using the Add/Remove programs panel to begin the install process, rather than the autorun install, can increase the reliability of recording program elements in the Windows Registry.
  • Select "for individual use" at the Install Type dialog box.
  • Where disk space permits, selecting the "Complete" install option for the main program and subsequent modules/tutorials will provide the greatest functionality.
  • Basic instructions for installing ArcGIS (ArcView and ArcGIS Desktop).
  • After successful installation, ArcGIS must be enabled with a connection to a license server.
  • Alternately, a local license server must be installed to enable ArcGIS

General Instructions:  ArcInfo 8.x Workstation (Concurrent Use)

  • ArcInfo 8.x requires installation of 2 products (ArcGIS Desktop and ArcGIS Workstation).
  • ArcGIS Desktop should be installed first followed by ArcInfo Workstation.
  • Installation of  ArcInfo Workstation (options selected) is similar to the Desktop module.
  • After installation, ArcGIS must be enabled through a connection to a license server

General Instructions:  License Server Connections

  • Most users will be installing an ArcGIS configuration that will require a connection to the license servers at the Midwest Region GIS Technical Support Center.
  • Each time it starts, ArcGIS will connect with the license server to checkout a license.
  • During use, the software will periodically verify that the license server is still available.
  • Accordingly, using the ArcGIS products require a reliable persistent Internet connection.
  • Instructions for installation with connection to a remote license server.

General Instructions:  Local License Server Installation

  • You may choose to install a ESRI License Server on your park LAN rather than connect to the license servers at the GIS TSC. 
  • This option requires a hardware key and a license file before installing the software.
  • Hardware key/license file will be provided after completing the ELA Software Request Form.
  • The hardware key attaches to the parallel port of the system serving the ESRI License Manager.
  • The ESRI License Manager may be installed along with ArcGIS on a user's GIS workstation.
  • Alternately, licensing  software can be installed separately on a server or other dedicated system.
  • Review the license server installation prior to installing ArcGIS.

General Instructions:  ArcView 8.x (Single Use)

  • While concurrent use licensing is the preferred option for ArcView 8.x  users due to its' greater flexibility and better extension options, some user environments may dictate local licensing.
  • Single use ArcView 8.x uses serial numbers to enable the software and any related extension.  Concurrent use ArcGIS products (ArcView 8.x, ArcInfo 8.x Desktop) must connect to a ESRI License Server (via LAN or Internet) to enable the software and extensions.
  • The install procedure is the same except that the license server connection is replaced with  serial numbers for ArcView 8.x and the available extensions (Spatial Analyst and 3-D Analyst).

General Instructions:  Troubleshooting

  • ArcGIS programs are large and complex.  As such,  installation errors are not uncommon.
  • The most commonly reported installation problems relate to missing or corrupt DLLs.
  • ESRI's first suggestion, in the case of failed installs, is to reinstall using the "cleanup" switch.
  • If this option does not result in a successful installation, fault is often assumed to be a second conflicting application.  In this situation, the simplest alternative may be a "clean" reinstallation of the operating system with ArcGIS installed as the first application.
  • Here are some additional tips and suggestions should the install continue to be problematic and a clean install of the OS is not possible or desirable, or if you would like to experiment a bit before resorting to drastic solutions.

Questions or feedback

Please contact the appropriate regional GIS staff about any questions or comments about the ESRI product installation.

 

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Last Updated: 3/28/2003
http://www.nature.nps.gov/im/units/mwr/gis/arcinstall_main.htm